Food-wise, it's a mix of German and Asian...food.More, Went for a Sunday brunch. We were treated terribly because we didn't speak German. an. The check never came and the server told us that everything was taken care of. Just showed us on his little machine the total price and he decided for himself to take a $7 tip. The service isn't so bad. Breakfast still has potential. The children's dishes were not child-friendly and the mashed potatoes would have been better at home. Just not worth it. No welcome, no recommendations, no thank you. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Regardless of the bad experience I have to say that the food was actually really tasty and the restaurant itself looked beautiful. Bitte helfen Sie uns, Glassdoor zu schützen, indem Sie bestätigen, dass Sie Guests don't highly appreciate cappuccino at this place. No drinks were served yet. DE. This doesn't meet our high standards and we will forward your comment to our management. The staff was friendly and the price was okay for Frankfurt too. We will forward your constructive criticism to our team. Thank you very much and best regards, your ALEX team. Unfortunately, you were not completely satisfied. Own or manage this property? Food is good but not excellent. Your ALEX Team. We're sorry to hear that you had such an unpleasant experience. We left really disappointed. In addition, super nice, attentive waiter (dark-haired, Asian appearance), protective measures regarding corona are also implemented. This doesn't meet our high standards and we will forward your comment to our management. Regardless of the bad experience I have to say that the food was actually really tasty and the restaurant itself looked beautiful. a bit average. 2,386 were here. Alex is a restaurant located in the Skyline Plaza shopping mall in Frankfurt, Germany. The coffee was served cold. ALEX Frankfurt MyZeil has 3.7 stars from 817 reviews. Gladly again! Takeout, I will never go back there again as I feel I got ripped off and stolen from. ALEX Frankfurt MyZeil, Frankfurt: See 40 unbiased reviews of ALEX Frankfurt MyZeil, rated 3 of 5 on Tripadvisor and ranked #2,020 of 2,468 restaurants in Frankfurt. It's a shame that you can't even sit down and relax for a drink 1 1 / 2h before it closes and you tend to be turned away when you enter. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Residence Inn by Marriott Frankfurt City Center, Galeria Kaufhof Frankfurt An der Hauptwache. more, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The restaurant is nice and cozy, but unfortunately the staff is! I will never go back there again as I feel I got ripped off and stolen from.More, I was expecting much more from this restaurant. I was there last week and all I can say is that it is my favorite restaurant in Frankfurt! We did not have to wait too long either. ALEX Frankfurt MyZeil / Cafe, Restaurant, Pub & bar #1515 of 7594 places to eat in Frankfurt. Your ALEX Team. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Their services include Delivery, Takeout, Dine-in . See what employees say it's like to work at ALEX Frankfurt MyZeil. 15 minutes later I still had no food and my colleague was already done eating, so I called the supervisor and asked that was going on. We will discuss the incident you described with our team on site so that such mistakes...More, This is the version of our website addressed to speakers of English in South Africa. Schau gleich nach ab wann es bei deinem ALEX Frankfurt MyZeil Frühstück gibt, wann Cocktail Happy Hour ist und wie lange unsere Küche abends geöffnet hat ♥ Bis bald! The service isn't so bad. The worst service and the worst food that ever concurred to me in my life. I was appalled as I didn’t think the service was worth over a 20% tip. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. 128 ALEX Frankfurt MyZeil jobs including salaries, ratings, and reviews, posted by ALEX Frankfurt MyZeil employees. Help ons Glassdoor te beschermen door te verifiëren of u een persoon bent. We left really disappointed. The only negative point is that you can only use the toilet on the floor and have to pay extra for this ... Very unfortunate. 15 euros for a Schnitzel with potatoes salad + 1 water.More, My expectations of meals in shopping centres are not high. DeinALEX, Leiter Gästebetreuung at ALEX Frankfurt MyZeil, responded to this review, We're sorry, hotels cannot be booked for more than 30 days, Nadine Jentsch, Marketing at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, Manager at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, General Manager at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, digital at ALEX Frankfurt MyZeil, responded to this review, MAB Germany, Marketing at ALEX Frankfurt MyZeil, responded to this review. If the system detects something that potentially contradicts our. I like to order the cheesecake there because I find it very tasty! 15 minutes later I still had no food and my colleague was already done eating, so I called the supervisor and asked that was going on. I will never go back there again as I feel I got ripped off and stolen from. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. We went there today and was very disappointed with the waiter. Please enable Cookies and reload the page. The cellar came regularly and was very friendly. Just showed us on his little machine the total price and he decided for himself to take a $7 tip. Thank you Alex team, of course I'll be back! We refused since we had fully consumed the drinks already. We had nearly finished our breakfast by the time tea was served. 15 euros for a Schnitzel with potatoes salad + 1 water. Caso continue recebendo esta mensagem, Thanks for taking the time to review your stay. - See 45 traveler reviews, 28 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. Get quick answers from ALEX Frankfurt MyZeil staff and past visitors. Of course we always wish that our guests leave our restaurant with a smile. Very nice service and advice. To this point, it's very common for restaurants in Germany to hold tables for reservations, so while they may be empty, they may not necessarily be made available. enviando un correo electrónico a Als u dit bericht blijft zien, stuur dan een e-mail We will never return though - a level of service and timing are non existent here. Frankfurt. 60313, Ask wiseguy1282005 about ALEX Frankfurt MyZeil, Ask Voyage121752 about ALEX Frankfurt MyZeil, Ask nunofer77 about ALEX Frankfurt MyZeil. To use our mobile site, please enable JavaScript. Food is good but not excellent. I complained with the service staff that brought us the drinks after all. Bad service I was appalled as I didn’t think the service was worth over a 20% tip. We did not have to wait too long either.More, We went to this restaurant as a party of 2 and seated ourselves upstairs (self seating is encouraged). . para informarnos de que tienes problemas. We will be back!! Service was a bit slow but a good experience overall. Zeil 106, restaurant, arrived at the table after around 10 minutes. Jobs. Disappointing once more. After a few bites I realized that the bottom of the Butter chicken was completely cold - not enjoyable at all. mall. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. This bar offers you perfectly cooked salads, seafood and burgers. Salaries, reviews, and more - all posted by employees working at ALEX Frankfurt MyZeil. Good place to get lunch or coffee break Disculpa The food was only average in quality. - See 43 traveler reviews, 27 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. I saw a rat walking besides my table! Nice decoration and nice view. No welcome, no recommendations, no thank you. The view of the city center is spectacular. Waiter was rude and service was also not good therefore. Accepted payment methods include After a few minutes of discussion she voided our food from the bill and offered to void everything, also the drinks. Our team checks each review posted on the site disputed by our community as not meeting our, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Was out with a group..Waiter was rude and service was also not good therefore.Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not acceptable... Hello & thank you for taking the time to review our ALEX in Frankfurt. and I could eat without concern. Map updates are paused. The staff was friendly in this case and said that the food was going to be reheated. We went there today and was very disappointed with the waiter. - See 37 traveller reviews, 24 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. Frankfurt Tourism Frankfurt Accommodation Frankfurt Bed and Breakfast Frankfurt Holiday Rentals Frankfurt Holiday Packages Draught beer only had one choice, that was to my surprise!Even the restaurant was not busy in late afternoon but the service was a bit average.The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. Draught beer only had one choice, that was to my surprise!Even the restaurant was not busy in late afternoon but the service was a bit average.The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. Utterly bad service. I complained with the service staff that brought us the drinks after all. Waiter was rude and service was also not good therefore. Alternatively, you may use, There are newer reviews for ALEX Frankfurt MyZeil. ALEX Frankfurt MyZeil Claimed Review Save Share 45 reviews #1,667 of 1,747 Restaurants in Frankfurt €€ - €€€ International Vegetarian Friendly Zeil 106, 60313 Frankfurt, Hesse Germany +49 4961 173760410 Website Menu Closed now : See all hours See all (28) Ratings and reviews 45 of 1,747 RATINGS Food Service Value Details PRICE RANGE €5 - €20 Here I got exactly what I would expect from a restaurant chain and even a little more;) Gladly again! Read our, DeinALEX, Manager at ALEX Frankfurt MyZeil, responded to this review. When we asked if we could have another drink, the woman said dismissively that she would have to cash in on us immediately. los inconvenientes que esto te pueda causar. At dinner, the food came within 5-10 minutes. Both food and drinks orders were wrong. You feel like a tourist in city centre.. they just smile to get our attention. The staff was friendly in this case and said that the food was going to be reheated. I will never go back there again as I feel I got ripped off and stolen from.More, I was expecting much more from this restaurant. 15 euros for a Schnitzel with potatoes salad + 1 water. Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not...acceptable...More, We went there today and was very disappointed with the waiter. Shopping makes you hungry and that's when we discovered the "ALEX" on the Zeil. Even the restaurant was not busy in late afternoon but the service was...a bit average. The staff was friendly in this case and said that the food was going to be reheated. In fact, when the waitress saw that my friend and I were trying to make sense of the menu using Google Translate, she was apologetic and immediately got us the English menu. The staff was rude and even insulted some of the customers. Read our. ALEX Frankfurt MyZeil: Average food quality and service - See 39 traveller reviews, 24 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. envía un correo electrónico a Regardless of the bad experience I have to say that the food was actually really tasty and the restaurant itself looked beautiful. No drinks were served yet. But then we tried and I have to say that I can't quite understand the many negative reviews. Anyway this restaurant is in the top of My Zeil shopping...mall. ALEX Frankfurt MyZeil is rated accordingly in the following categories by Tripadvisor travellers: Does this restaurant allow dogs or considered. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. a bit average. We are also very sorry that you had to wait for the drinks. Innenstadt I, Your ALEX Team, Was out with a group.. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food and drinks taste very good. Residence Inn by Marriott Frankfurt City Center, Galeria Kaufhof Frankfurt An der Hauptwache. We refused since we had fully consumed the drinks already. Highly recommended . He didn’t give us a receipt or even see the bill. Buffet choices wwre good but not great quality.More, The restaurant location was perfect for lunch for the view outside the shopping mall. Great food, great service and great atmosphere My table was near the kitchen area and although there was a lack of waiters, I am very happy with the quick service and friendly waiters. Buffet choices wwre good but not great quality.More, The restaurant location was perfect for lunch for the view outside the shopping mall. Stay safe and take care!Your ALEX Team. One incorrect order after the other ... We have waited ages for our food .... everything is fine and good but cheeky answers are available under all sau .... the whole team is totally overwhelmed and totally unprofessional . Your ALEX Team, Went for a Sunday brunch. We refused since we had fully consumed the drinks already. ALEX Frankfurt MyZeil: Waiters sets their own tips - See 39 traveller reviews, 24 candid photos, and great deals for Frankfurt, Germany, at Tripadvisor. ZUR SPEISEKARTE Durst? Español . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I was also assisted with a question related to gluten that the menu had a guide to allergens...and I could eat without concern. He pulled the tables apart. The food was only average in quality. The staff seemed kind of disinterested in the job they were doing. We will never return though - a level of service and timing are non existent here. Friendly staff. Ask wiseguy1282005 about ALEX Frankfurt MyZeil, Ask Voyage121752 about ALEX Frankfurt MyZeil, Ask nunofer77 about ALEX Frankfurt MyZeil, Ask 713marilynf about ALEX Frankfurt MyZeil. The drinks came after we had finished with the food. Loved the Drinks Mit dem Wissen um eine gute Atmosphäre, das richtige kulinarische Angebot und stimmiges Ambiente servieren wir unseren Gästen neben vielen kulinarischen Trends vor allem eines: Urlaub vom Alltag und jede Menge gute Laune. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. From the visitors' point of view, the staff is attentive here. Wenn He refused to give me any money back and kept saying that is good. Stay safe and take care! We will never return though - a level of service and timing are non existent here. No drinks were served yet. arrived at the table after around 10 minutes. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. We left really disappointed. Payment was also very quick. The choice is plentiful and refills are always quick, there is something for every taste. Service was great, however two big issues. He didn’t give us a receipt or even see the bill. Otherwise, the Alex-Cafe is a nice and cozy cafe that I can recommend. Alex Im ALEX entspannen, sich treffen, sich kennen lernen, reden, entdecken und genießen. We refused since we had fully consumed the drinks already. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. Lamentamos pelo inconveniente. Wait staff are very nice and attentive. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Greetings, your ALEX Team, My expectations of meals in shopping centres are not high. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The cleaning of the restaurant was also a concern as we saw many crumbs on the chairs. ALEX Frankfurt MyZeil, Frankfurt am Main: 45 Bewertungen - bei Tripadvisor auf Platz 1.889 von 2.199 von 2.199 Frankfurt am Main Restaurants; mit 3/5 von Reisenden bewertet. Lamentamos The tarte flambée was delicious but unfortunately almost no creme fraiche on it. Just showed us on his little machine the total price and he decided for himself to take a $7 tip. I complained with the service staff that brought us the drinks after all. My expectations of meals in shopping centres are not high. I ordered an Irish coffee. I was appalled as I didn’t think the service was worth over a 20% tip. The food was ok. Don’t let the waiter with the strange moustache bully you into an expensive tip. People are very kindly, Extremely bad service. The check never came and the server told us that everything was taken care of. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We were a little put off because of the reviews. 15 euros for a Schnitzel with potatoes salad + 1 water.More, My expectations of meals in shopping centres are not high. We did not have to wait too long either.More, We went to this restaurant as a party of 2 and seated ourselves upstairs (self seating is encouraged). Good coffee and desert. No drinks were served yet. She said “sorry we just opened and there will be wait times between 6-7 pm, like in every restaurant” absolutely rude and not problem solving. Food was tasty as were the cocktails but then the bill was also wrong due to drinks not arriving.The waiter was also arguing with us about that which is not...acceptable...More, We went there today and was very disappointed with the waiter. From college towns to capitals of cool, these cities are some of the best places to visit in Germany. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. very impolite. The check never came and the server told us that everything was taken care of. We went to this restaurant as a party of 2 and seated ourselves upstairs (self seating is encouraged). 069-8700975-30. Very unfortunate. Good casual food.. lemonade there is freshly squeezed, loved it! Love it❤️❤️❤️. Note: your question will be posted publicly on the Questions & Answers page. Open now 11AM - 11PM $$$$ Big Chefs / Restaurant We ordered drinks and food - the food...arrived at the table after around 10 minutes. We also ordered a waffle Solo, it was also cold and didn't taste particularly fresh, and there were black pieces in the batter that looked like burnt remains from the waffle iron. Frankfurt. It has received 817 reviews with an average rating of 3.7 stars. Onze Buffet choices wwre good but not great quality.More, The restaurant location was perfect for lunch for the view outside the shopping mall. He refused to give me any money back and kept saying that is good. The staff was friendly in this case and said that the food was going to be reheated. The food in this ALEX was very well seasoned and more than adequately portioned. We will never return though - a level of service and timing are non existent here. ALEX Frankfurt MyZeil #1,892 of 1,989 Restaurants in Frankfurt 45 reviews. Residence Inn by Marriott Frankfurt City Center, Galeria Kaufhof Frankfurt An der Hauptwache. Our order was...$33 and gave him $40. We did not have to wait too long either. Everything perfect! We had to re-salt the chips ourselves, although there is not even salt on the table. However we not only found the service good, the prices reasonable but the food fresh and tasty. He refused to give me any money back and kept saying that is good. Unfriendly, uncoordinated, very weak .... your new blonde waitress upstairs is totally messed up and very bad. Nice decoration and nice view. Zoom in to see updated info. If the system detects something that potentially contradicts our. We would love to come back! Good variety of food, meat and vegeterian dishes and bevarages. Thank you very much for your review.Unfortunately, you were not completely satisfied. Avoid! We left really disappointed. Very bad service We ordered one plate of waffle at 10:30 PM till 11:00 PM the order didn’t arrive although several times we asked the waiter he us to say 2 minutes we left and the order didn’t arrive very very bad service. cafe, Nice Place with a good Atmosphere. Prices and visitors' opinions on dishes. Read our, DeinALEX, Manager at ALEX Frankfurt MyZeil, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, DeinALEX, Marketing at ALEX Frankfurt MyZeil, responded to this review, DeinALEX, Guest Relations Manager at ALEX Frankfurt MyZeil, responded to this review. ALEX Frankfurt MyZeil is a Restaurant located at Zeil 106, Innenstadt I, Frankfurt, 60313, DE. Just showed us on his little machine the total price and he decided for himself to take a $7 tip. We hope, that you will soon give us a second chance and that we can convince you of our products and our service. scusiamo se questo può causarti degli inconvenienti. Deutsch . Just showed us on his little machine the total price and he decided for himself to take a $7 tip. The food was only average in quality. Food is good but not excellent. 15 minutes later I still had no food and my colleague was already done eating, so I called the supervisor and asked that was going on.
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